Help And Faqs

Our devices are separated into the following grades:

E-commerce grades:

  • Brand New Sealed- Brand New with sealed packing. 100% fully functional.
  • Grade A- Power On, Good LCD, no broken glass. May have some visible scratches on the screen and/or some scuffing.
  • Grade B- Power On, Good LCD, no broken glass, minor scratches, handset only.
  • Grade C+- Power On, Good LCD, no broken glass, scratches, handset only.
  • Grade C1- Power On, Good LCD with broken glass, scratches, handset only.
  • Grade D- Power On with Bad LCD, scratches, handset only.

Physical auction list grades:

Grade

 

Device Condition, Accessories

Brand New

Brand-new, Unused, Unopened

Full set sealed in box with accessories (screen protector and etc.)

Nearly New

Nearly new condition, Power up, Good LCD

In box with accessories

14 Days Grade A

Device in good or excellent condition, Power up, Good LCD

14 Days Grade B

Device in good condition or below, Power up, Good LCD

14 Days Grade C

Device in good condition or below, Power up, White Screen, Broken LCD or no power and etc.

New Handset

Brand New, screen protector, Power up, Good LCD, Handset only, no accessories and packaging

Nearly New Handset

Device in excellent condition or above, no screen protector, Power up, Good LCD, Handset only, no accessories and packaging

Grade A+ Handset

Screen in good to excellent condition, Device in excellent condition or above, screen protector, Power up, Good LCD, Handset only, no accessories and packaging

(Only for Apple iPhone)

Grade A Handset (Good)

In good conditio, No broken screen glass, Power up, Good LCD

Grade A Handset (Good 1)

In fair conditio, No broken screen glass, Power up, Good LCD

Grade A Handset

No broken screen glass, Power up, Good LCD

Grade B Handset

Broken screen glass, Power up, Good LCD, maybe in good condition or below

(Power Up, Good LCD)

Grade A Handset LCD 1 Handset

Power up, Good LCD and Aging Screen, No broken screen glass

(Power Up, Good LCD)

(Only for Samsung)

Grade B Handset LCD 1 Handset

Power up, Good LCD and Aging Screen with broken screen glass.

(Power Up, Good LCD)

(Only for Samsung)

Grade B Handset

Power up, White Screen, Broken LCD or Energized with electricity

(Bad LCD)

(Only for Expensive mobile phone)

Grade B Handset

Not Energized with electricity during testing

(No Power)

(Only for Expensive mobile phone)

Grade B Handset

Device in good condition or below, non-tested

Grade B Handset

White Screen, Broken LCD or No Power and etc.

(Bad LCD/No Power)

New Mainboard

New Mainboard with packaging

Mainboard

Used Mainboard

Shipping

For your order, we will ship at these times

All orders paid before 11am will ship the same business day and orders paid after 11am will ship the following business day.

Can I track my package?

You’ll receive an email with tracking details when your package has been dispatched. All orders will require a signature upon delivery.

For help with GUANG YI please contact us and complete the form below:

Contact form